Waitly Frequently Asked Questions

How can I download my Self check-in QR code or link to make my own sign?
Some customers like to print their own signage that customers can scan to check-in. If you'd like to download your QR code to make your own sign follow...
Fri, 21 Oct, 2022 at 10:20 AM
How do I update my payment method?
If you signed up on our website.  You can manage your payment methods by signing in at https://app.waitly.com Once you've signed in: 1. Click t...
Tue, 12 Apr, 2022 at 11:29 AM
How to I connect my Square account to Waitly?
At this time connecting your Square account must be done on our website.  Steps to connect Square 1. Sign in at https://app.waitly.com  2. Go to Setti...
Thu, 2 Jun, 2022 at 6:40 AM
How do I create guest preferences, such as seating preferences?
Guest preferences can be configured on our website with the steps below. 1. Go to https://app.waitly.com and sign In with your Waitly account. 2 ...
Sat, 18 Jun, 2022 at 3:39 PM
How do I add my Logo to the self check-in and waitlist pages?
You can add your logo and check colors to match your brand on our website.  At this time, these settings cannot be changed in the iOS app. Visit htt...
Wed, 31 Aug, 2022 at 9:35 AM
Can I add another user to my Waitly account?
Yes, you can add multiple users to your Waitly account.  Adding multiple users does required a paid plan.   Steps to Add a new user (Admin users only) ...
Sun, 27 Nov, 2022 at 8:04 AM
How do I add Waitly self check-in to my website?
There are just a few simple steps to get self check-in working on your website. First. sign into Waitly at https://app.waitly.com/#/admin/settings?page=...
Mon, 16 Jan, 2023 at 9:49 AM
How do I set the hours guests are allowed to book online?
NOTE: The online reservations features describe is this article do require a Waitly Professional subscription. To access online reservation settings fol...
Wed, 25 Jan, 2023 at 12:46 PM