How do I create guest preferences, such as seating preferences?

Created by Joe Rozek, Modified on Tue, 19 Mar 2024 at 03:51 PM by Melinda Rozek

Guest preferences can be configured on our website with the steps below:

1. Go to and sign In with your Waitly account.

2. Select 'Settings' from the menu in the upper right corner. Then select 'Categories' from the left-side menu.

3. Click 'Add Category.'

4. Add up to 12 categories.

5. These Categories will now show up when adding a guest to the waitlist from the iPad, as well as on the customer self check-in form.

iPad Categories

Self Check-in

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